Support

Technical Support

 * Q: The game is running slow on my machine. What should I do?


 * A: Make sure you have no other programs running, i.e. an instant messaging program, open documents, etc. Also try running the game in Full Screen to increase performance.
 * Q: The game doesn't run at all on my machine, help!
 * A: Make sure the system requirements have been met: 

System Requirements
Windows XP/Vista/Windows 7 - Super Granny 5, 6, 7

2000/ME/XP/Vista/Windows 7 - Super Granny 4

95/98/2000/ME/XP/Vista/Windows 7 - Super Granny 1, Granny in Paradise, Super Granny Winter Wonderland and Super Granny 3

Pentium III 1.0 GHz or better (1.0 GHz Vista) for Super Granny 4, 5, 6, 7

Pentium I or better for Super Granny 1, Granny in Paradise, Super Granny Winter Wonderland and Super Granny 3

384 MB System RAM (512 MB Vista)

64MB Video RAM 1024 by 768 pixels (1024x768) for Super Granny 5, 6 and 7

800 by 600 pixels (1024x768) for Super Granny 4

640 by 480 pixels (640x480) for Super Granny 1, Granny in Paradise, Super Granny Winter Wonderland and Super Granny 3

Internet Explorer 5.0+, AOL 5,6 or MSN browsers

Direct-X 9c (10 Vista, 11 Windows 7) for Super Granny 4, 5, 6, 7

Direct-X 6 or higher for Super Granny 1, Granny in Paradise, Super Granny Winter Wonderland and Super Granny 3

Keyboard & mouse required

Joystick and game pad are not supported If problem still persists or support not replying, please register and submit a forum post on the Sandloter's Forum As it is the only active community giving support after Sandlot's site ceased from existence.
 * Q: I've tried following the suggestions above, but my game is still not working. What should I do now?
 * A: If you have tried the suggestions above and you are still having trouble, contact customer support below.
 * 1) [mailto:support@sandlotgames.com support@sandlotgames.com]
 * 2) [mailto:katrinanickolan@digitalchocolate.com katrinanickolan@digitalchocolate.com]